Disclaimer

This Privacy Policy is provided for general information purposes only and is intended as a guide to how WB Built Pty Ltd handles personal information through this website and its business activities. It does not constitute legal advice. While we take reasonable care in preparing and updating this policy, privacy obligations may vary depending on the nature of services, data collected, and changes to applicable laws or third-party platforms. You should obtain independent legal advice to confirm that this policy is appropriate for your specific circumstances.

Privacy Policy – the basics

WB Built Pty Ltd (“WB Built”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information we collect through our website, communications, and business dealings. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information, and how you can contact us about it.

1. Who we are

WB Built Pty Ltd is a Melbourne-based construction business. Our website is used to provide information about our services, showcase our work, respond to enquiries, and allow prospective clients or collaborators to contact us and, where applicable, upload plans, drawings or related project documents.

Contact details
WB Built Pty Ltd
5–13 Little Charles Street, Abbotsford VIC 3067, Australia
Phone: 0423 943 823
Email: info@wbbuilt.com.au

2. What personal information we may collect

We may collect personal information that is reasonably necessary for our business functions and activities. Depending on how you interact with us, this may include:

• your name
• phone number
• email address
• company or business name
• project address or location
• information you provide in enquiry forms or messages
• documents you upload, such as plans, drawings, specifications, photos, or other project materials
• records of communications with you
• website usage data, device information, IP address, browser type, and cookie-related data
• any other information you choose to provide to us.

3. How we collect personal information

We may collect personal information when you:

• submit a contact or enquiry form on our website
• upload project files or supporting documents
• email or call us
• communicate with us through social media
• subscribe to updates or request information
• browse our website
• interact with cookies, analytics tools, or embedded third-party services on our site.

We may also collect information from third parties where relevant to a project or enquiry, such as consultants, architects, designers, builders, suppliers, or publicly available sources, where it is reasonable to do so.

4. Why we collect, hold and use personal information

We may collect, hold and use your personal information for purposes including:

• responding to your enquiries
• assessing whether we are a suitable fit for your project
• reviewing plans, drawings, files or project materials you send us
• preparing proposals, estimates, or capability information
• communicating with you about our services and projects
• managing our business relationships
• maintaining and improving our website
• monitoring website traffic and user engagement
• complying with legal and regulatory obligations
• protecting our lawful interests and the security of our systems.

5. Cookies, analytics and website technologies

Our website may use cookies and similar technologies to support core site functionality, understand website traffic, and improve user experience. These technologies may collect information such as browser type, pages visited, referral source, approximate location, and time spent on the site.

Because our website is hosted on Wix, certain cookies and website technologies may be used by Wix and tools integrated with Wix. You can usually control cookies through your browser settings.

6. Disclosure of personal information

We may disclose personal information to trusted third parties where reasonably necessary for our business operations, including website hosting and service providers, IT support providers, analytics providers, email and communications providers, professional advisers, contractors or project stakeholders where relevant to your enquiry or project, and government or regulatory bodies where required or authorised by law.

We do not sell personal information.

7. Overseas disclosure

Some of our service providers, including website, cloud, communications, analytics, or software providers, may store or process personal information outside Australia. If this occurs, we take reasonable steps to work with reputable providers and manage personal information in a way consistent with applicable privacy obligations.

8. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of internet transmission or electronic storage is completely secure.

9. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, out-of-date, incomplete, irrelevant or misleading. To make a request, please contact us using the details in this policy.

10. Complaints

If you have a question or complaint about how we handle your personal information, please contact us first and provide as much detail as possible. We will review your concern and respond within a reasonable time. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

11. Third-party links

Our website may contain links to third-party websites, such as Instagram or external platforms. We are not responsible for the privacy practices of those third-party websites, and we encourage you to review their privacy policies separately.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements. The latest version will be published on our website with the revised effective date.

13. Contact us

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

WB Built Pty Ltd
5–13 Little Charles Street, Abbotsford VIC 3067, Australia
Phone: 0423 943 823
Email: info@wbbuilt.com.au